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3.1 | 122 Reviews

31-inch Wide SideKicks® All-Refrigerator with LED Lighting - 18 cu. ft.

Whirlpool WSR57R18DM

Don't overpay! Call us today for the lowest possible price.

Features

  • Electronic Temperature Controls
  • Temperature Alarm
  • In-Door Pizza Pocket
  • Air Tower

Quick Specs

  • Type: Freezer
  • Style: Upright
  • Width: 30.25"
  • Height: 66.75"
  • Depth: 31.25"
  • Energy Star Rated: No
  • Refrigerator Size: 17.7 (cu. ft.)
  • WiFi Connected: No

See More

 
Image Feature

LED Interior Lighting

Electronic Temperature Controls Convenient, up-front electronic temperature controls let you choose the ideal temperature for whatever foods you're storing.

Temperature Alarm A temperature alarm notifies you when the temperature rises to help you monitor the ideal environment for your food.

Features

  • Electronic Temperature Controls
  • Temperature Alarm
  • In-Door Pizza Pocket
  • Air Tower
  • Designed, Engineered and Assembled in the U.S.A.
Dimensions
Cabinet Width 30-1/4 in
Capacity 17-7/10
Depth 31-1/4 in
Depth Closed Excluding Handles 28-7/8 in
Depth Closed Including Handles 31-1/4 in
Depth Excluding Doors 24-5/8 in
Depth With Door Open 90 Degree 55-3/4 in
Height 66-3/4 in
Height To Top Of Cabinet 66-1/4 in
Height To Top Of Door Hinge 66-3/4 in
Refrigerator Volume 17.70 cu. ft.
Width 30-1/4 in
Configuration and Overview
Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
CEE Tier Not Rated
Counter Depth No
Number of Doors 1
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov .
UL UL
Appearance
Cabinet Finish Smooth
Door Finish Smooth
Door Style Flat
Handle Color Brushed Aluminum
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Reversible Door No
Controls
Air Filter Indicator/Reset No
Automatic Defrost Yes
Control Lockout No
Door Ajar/Open Alarm No
Filter Details
Water Filter Indicator/Reset No
Refrigerator Details
Deli Drawer No
Humidity-Controlled Drawers 4 Half-Width
Lighting LED
Number of Interior Shelves 5
Pantry Drawer No
Supplementary Containers No
Certifications
Energy Star® Qualified No
Electrical
Hz 60
Volts 115
Exterior
Door Color Stainless Steel
Door Finish Smooth
Handle Color Brushed Aluminum
Compatibility
Connectivity No
Works With No
EndecaProps
ProductOutletCategories Refrigerators
GDS
GPC Code 10003695
IsInvoiceUnit true
IsOrderableUnit true
Product Type EA
UDEX 1101290375
isBaseUnit true
isConsumerUnit true

Quick Specs


  • Appearance

  • Type: Freezer
  • Style: Upright

  • Dimensions

  • Width: 30.25"
  • Height: 66.75"
  • Depth: 31.25"

  • Features

  • Energy Star Rated: No

  • Capacity

  • Refrigerator Size: 17.7 (cu. ft.)
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.1 out of 5

54% of reviewers recommend this product.

5 Stars

Good Product

carrie1 7/11/2019

This product came with house we purchase love it and everyone else
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Fridge stopped cooling after only 2 years

Jing Tang 7/9/2019

We bought the fridge/freezer combo through our homebuilder. The fridge stopped cooling after 2 years, causing the alarm in the fridge to go off repeatedly. We hired repairmen to look at the issue. They said the fridge is leaking freon and cannot locate where the leaking is taking place. Although they added more freon they warned us we may have to replace the fridge. We are very disappointed that we spent so much money on a fridge only to have it fail with only 2 years of gentle use. The freezer is fine. We have a Haier fridge that we've used for 20 years and has never broke down. The quality of this Sidekick fridge is subpar!
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

So far good but a little loud

DPS9 7/8/2019

We have had our refrigerator for about a month. Overall, I would say it is a good product. Motor is much louder than the previous. We like the lay out better and it is meeting our expectations.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

refrigerator stop cooling after 2 years

wei6880 7/6/2019

We bought the fridge/freezer combo through our home builder and the fridge stopped cooling after 2 years. We called several customer service and they said We should clean compressor, but we called repair company. Two repair guys said there is a leaking Freon in the cooling system and gave us two options. One is dilate it and add more Freon, but the leaking problem can not fix and come back again again. Second option is they recommend to buy a replacement because it would be costly to repair. the freezer works great, this combo looks nice, but the product should last longer than 2 years. We are very disappointed with this product. We have a small Haier fridge and have used more than 20 years, we have never had problem!!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Replacement of exact same item

kwenz 6/28/2019

I replaced an existing unit, same type, but no idea how old it was as it was in the house when we bought it. I wasn't sure I'd like the extra drawers on the bottom, but I really do. You lose some drawer shelves, but it's working. I feel actually like we have more space the way this is organized.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Frigo meurt après 2 ans, n'achetez pas ce produit

Chétral 6/10/2019

Acheté le 6 avril 2017, $ 1500,00 plus taxes , il a cessé de réfrigérer depuis avril 2019, cause: fuite de fréon, soit moins de 2 ans d'utilisation pour le prix, totalement décevant. J'avais eu un réfrigérateur similaire d'une autre marque auparavant, durée de vie 9 ans pour un montant de $800. Ça m'a coûté $300 pour remplir de fréon, $700 de perte de nourriture, je venais de faire les courses pour 14 jours de travail consécutifs. Le premier technicien me dit que ce type de problème est en principe garanti 5 ans. Appel au vendeur pour avoir suivi avec Whirlpool. Pas de suivi. Début juin, frigo cesse à nouveau de chauffer, encore perte de ma nourriture ( $600). Multiples démarches plus tard, on me dit qu'il n'y a aucune garantie après un an sur ce type d'appareil. Je suis la 49ème à faire une évaluation négative sur cet appareil, n'attendez pas d'être le 50 ème...
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Second SideKicks All- Refirgerator

Lauds 6/4/2019

Only bought this unit because the original installed in Mar '15 completely quit after three years of service repairs and food spoilage. And since refrigerators are no longer standard industry sizes and we have the matching freezer unit built in, we didn't have another choice without major kitchen renovations. Somewhat disgusting that this unit which is currently being stored in our garage is going to end up in a landfill at four years old.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Fridge stop cooling after 3 years

VancT 6/3/2019

I bought the fridge/freezer combo through my home builder and the fridge stopped cooling after 3 years. I called several repair places and they said I should have a sealed system warranty (5 years), but for some reason my year(2005) didn't have one. One repair person said he fixes these constantly and said there is probably a leak in the Freon line and recommended to buy a replacement because it would be costly to repair. As many comments have said, the freezer works great, this combo looks nice, but the product should last longer than 3 years. There is a known issue with these Whirlpool sidekicks but Whirlpool will do nothing to fix their future line, because these issues are been ongoing for the past decade. If Whirlpool updates these models then you are stuck having to buy both the fridge and freezer so that they match. Very disappointed as many customers are with this product.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Absolutely worst refridge ever!!!

Jennie Matthews 5/31/2019

In 3 years of having this house with this refrigerator we have been through 2 and came home to it out again and lost everything in the refrigerator! Call customer service and told 3 different things 3 different times and after getting a repair man out was told when the second one was put in they tore a bunch of stuff up along with my floor and left the appliance out enough to cover the tear! When the service man called to inform whirlpool was told by a supervisor to have me call he would make sure I was taken care of! I called and gave the file number spoke to autumn and she was so rude and hateful and basically told me that there was nothing she could do and that I was welcome to call the company that installed it myself. I mean really this is a company you sent to my home not someone I found! And not to mention hello I have no refrigerator working! And also told I would have to pull it out myself for the company to work on! I'm a women how the heck am I suppose to do that? This is the worst product I have ever owned and the worst customer service I have ever dealt with!!! Wouldn't ever recommend whirlpool to anyone and I will let everyone I know be aware of how I was treated and what I have been through with this product and the so called customer service experience!!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Love the style BUT...

Taken advantage of 5/24/2019

I waited 5 weeks to get this, finally arrived got it home to find the door wouldn't close without pushing it shut. Whirlpool company was great to deal with they sent a tech out to fix and to my disappointment they said the unit had been dropped nothing they could do to fix it. The company I ordered it through has did nothing to resolve the issue . I guess I spent a lot of money on a great looking unit that doesn't function because of an accident during their shipping process.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Stopped cooling

Bill1301 5/22/2019

Like several of the other reviews, mine stopped cooling this week. About 2 1/2 years old. Going to cost almost as much to fix as a new one costs. We built the cabinets to fit the matching sidekicks pair so I'm limited on options. I might buy a new one at a store that offers an extended warranty. Ridiculous that a $1500 refrigerator would not last 3 years. Sounds like this is a common problem Whirlpool should stand behind and definitely find a way to fix.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Wasn't sure I was doing the right thing, but I DID

BJack57 5/14/2019

When I was shopping for a new fridge, the idea of a freezer-less fridge was such a scary prospect, I almost walked away. Fortunately, the salesman asked me all the right questions and then pointed out that I was gaining way more fridge space than losing convenience (we have a full stand-alone freezer in the basement) -- and it was a more economical option. I am so glad we did buy it. I love having a huge refrigerator space in the kitchen -- and actually think we are eating better because we can store so many more fresh fruits and veggies!
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Disappointed

mjf1 4/25/2019

We purchased this model in May 2015. We returned home from holiday last week, the refrigerator was not cooling. Called Whirlpool for a service call which was quickly arranged. After todays service call we learn that the refrigerator has no refrigerant and is NOT repairable. Very disappointed in the short life of such an expensive appliance.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

Terrible

Jcampbell 4/24/2019

This fridge is 3 years old, manufactured in 2016, compressor just went, $850 replacement compressor, no warranty on the part, absolute garbage. Had to wait 2 days for a service tech and $129 bill to tell me the compressor was gone and would be better off putting the money towards a new fridge. $2000 fridge lasted for less then 3 years, will never buy whirlpool again and will ensure I tell everyone I know to purchase other brands. I understand things break, but to not stand behind your product for a reasonable amount of time says volumes about what kind of product is being manufactured
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Good Refrigerator

Whirlpool User 1 4/22/2019

Great performance, good looking refrigerator , so far the performance has been great
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

répond vraiment à nos besoins..

francyne 4/18/2019

Nous adorons notre nouveau frigo...et pas de congélateur laisse plus de place...
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Died after 17 months

KENNAKH 3/11/2019

Don't buy this refrigerator. Our 17 mo old sidekick just went out. The certified appliance repair company told us it is not fixable. The Freon leaked out and the compressor is failing. We paid 1400.00 for this on August 11 of 2017. It was delivered and installed in September of 2017. We designed our kitchen for this large refrigerator and separate freezer and like the idea of the capacity and the salesman's pitch about having separate compressors for each unit. We had a previous sidekick that lasted about 7 or 8 years but did have some problems with the drain not working within the first few years. At least it kept things cool. The fan failed on the freezer twice. Because the space was designed for the dimensions of the sidekicks, we made the mistake of buying them again.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Beautiful and great function

Barbara3011 3/7/2019

This replaces a Kenmore fridge I had for only 3 years. So far this Whirlpool fridge is so much better. It boasts individual drawers for produce with humidity control. It also will make a sound to alarm you if the temperature is getting too warm...I hope to never have that used. Every bit of the inside is designed to be utilized. I'm very pleased
Originally posted on Whirlpool.com

Yes, I recommend this product

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3 Stars

Why such thick doors?

D123456 2/21/2019

I bought replacement sidekicks in my new house because the original ones were leaking coolant and not working properly. They were only 6 years old, seems a bit early to be unrepairable. My complaint is that the doors are way thicker (2" thicker) than the last models and it meant pulling the appliances out of their alcove in order to let the doors open properly. This changes the kitchen layout; I liked it better when these appliances could completely sit back in their alcove.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

New buyer

R. Sanders 2/18/2019

Had the product for less than a month, but so far so good. Spacious. I live the four drawers at the bottom.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

DO NOT BUY THIS RATING SHOULD BE IN MINUS

Suziem2019 2/17/2019

After 7 month the fridge stop cooling, we lost all the food in the fridge with no compensation. We called customer service and they offer us to BUY and extended warranty....The whirlpool repairman finally came after 2 week, he did some repair and he told us that it will be cool in about 2 hours, that did not happen...so we are still out of fridge and lost another groceries Bad fridge and even worst service....DONT BUY THESE
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Love it

Csh721 2/1/2019

Love this fridge/ freezer. It has so much room! Just wish it came in black
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

Love these!

Magnolia Karen 1/23/2019

We designed our kitchen around the Whirlpool Sidekicks. Our first set lasted 14 years! The fridge finally needed to be replaced and the freezer is now in the garage. We love this product. It is a great looking appliance and an ideal alternative to the over priced options that are out there.
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

A lot of room

Golfguygg1 1/21/2019

After a month, I love the room I have to keep things and also how it looks next to the freezer side kick.
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

Loads of room

Ladydi199 1/21/2019

I bought this fridge in November but didn't receive until December. Had it almost a month and I love it. The only thing, it could use a meat container but I just use one of the crisper sections, there are four. Also, it took me a bit to figure out what to do with the bottom section of the door as it is not wise enough for normal bottles etc. Ta da! It works well for salad dressings, which not even the sales person suggested to me. Could also be fingerprint resistant which it is not but that's not a big issue.
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

BIG, SPACIOUS!

golfguygg 1/8/2019

Works well with the 31-inch Wide SideKicks® All-Freezer with LED Lighting - 18 cu. ft.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Beautiful product but it won't last long

BrianBarkhouse 12/23/2018

Bought these in 2014 and after 4 years of use the refrigerator stopped cooling. Ofcourse these were part of my house build and my cabinets are built around them so I was forced to purchase a new fridge due to the terrible 1 year warranty and now the new fridge is redesigned and it does not match the freezer.
Originally posted on Whirlpool.com

No, I do not recommend this product

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3 Stars

they were beautiful until problems happened that w

mrs. kaminiecki 12/6/2018

after replacing a malfunctioning fridge we now have side by side appliances that the ss door do not match and whirlpool will do nothing to rectify
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Amplísimo y excelente funcionamiento

DiegoHT 10/28/2018

Tengo 3 años con este set de refri y congelador independientes y nunca me han dado problema. Instale hace una año la máquina para hacer hielos y ha ido de maravilla, lo recomiendo ampliamente
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Unreliable, poorly built

Frustrated62 10/25/2018

Bought the fridge and matching freezer when we remodeled the kitchen. Both units have had nothing but problems. The fridge quit getting cold so had the service tech check it out. Of course the warranty was expired so we had to pay for the parts and labor. Four months later it stops cooling again and after 5 weeks at the appliance store troubleshooting it another leak is found and fixed now again another four months and yep not cooling again. So being told they want to replace the evaporator for $350 more in labor and service. I will now have to spend about what I paid for the fridge new to keep it working. So three service calls in less than a year on a unit that is just over 3 years in service. This is unacceptable and Whirlpool should be embarrassed with the lemon this product has turned out to be. According to the other 37 one star rating reviews this is a common issue and needs to be addressed by whirlpool.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

TERRIBLE EXPERIENCE WITH THIS PRODUCT

Finnor 10/16/2018

I bought this 2 years ago and it has had tons of problems with noisy compressor and cooling alert always going on. Latest is it wont cool. Just paid $98 to Flamingo Appliance Service telling me it will be $600 to replace the evaporator and drier. They spent 10 minutes of work to tell me that. they don't have the parts today and now I have to take off another day of work next week, if they can find the parts. What is worse, is they even say no one at Whirpool answers the phone to get parts. which is true. Since i just tried 8 times and kept getting a message to call back. same with chat. cuts me off on chat line too. so disappointing on so many levels with Whirlpool.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Nice design & plenty spaces!!

Honey92 10/10/2018

We just moved in our new house and this appliances were built in already. I surprised with the huge size and the spaces.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Not cooling

Andstep24 10/10/2018

I bought mine exactly 2 years ago and stopped cooling. Bought from Sears and they are no help. Had 2 repair men come and both couldn't find the problem, spent almost $300 on them....fans working, compressor working, freon is good but not cooling....both said junk, not worth repairing or you can start ordering parts and we will go part by part to see what's failing. So frustrated as this is my 2nd refrigerator in my house for storage I'm using to store salmon caviar and I have no room now, so had to unload to 2 in law families.
Originally posted on Whirlpool.com

No, I do not recommend this product

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1 Stars

What a Nightmare!

Silver Fox 01 9/24/2018

Had to buy a New Refrigerator to replace the identical one bought two years ago. It is a companion to the Freezer. I spent $900.00 to replace the compressor only to find out the lines that run through the walls were leaking on this two year old product. What I found out is never buy a Whirlpool product without the extended Warranty since the Whirlpool quality is simply not there.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

All-refrigerator

Jock 61 9/12/2018

181/5000 I bought my fridge 2 weeks ago and I am very satisfied, there is a lot of storage space and it is very beautiful I recommend to refrigerate everyone.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Piece of Junk

dwpedd 9/7/2018

I bought this fridge 4 years ago from Sears --- it has broken 3 times in these 4 years. Once it broke the first time I elected to pay 200$ for the extended warranty through Sears. Sears is no longer around and Whirlpool doesn't stand by their product at all. I own rental properties and when I had an LG fridge break after 5 years, LG offered an extended warranty plan. Whirlpool on the other hand offers nothing, even though their product was defective within 18 months of purchasing it. Worst company ever! Do not buy this Refrigerator. I will never buy Whirlpool again.
Originally posted on Whirlpool.com

No, I do not recommend this product

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5 Stars

Love my sidekick!

Martha R 8/31/2018

I bought this for our new house because it is an old house and had only one spot that worked for the frig, and this was the only frig that would work - have to do without an upstairs freezer, but this frig is awesome - lots of light and space!
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

So big

Gr8Siggy 8/29/2018

My husband bought it 2 weeks ago and I love it. With a family of 5 this is perfect.
Originally posted on Whirlpool.com

Yes, I recommend this product

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4 Stars

Very good

Nann50 8/8/2018

Thank goodness for home warranty programs. I love the frig but when you put something under the light you can't see very well what is on the other shelves. Another light by the 3 shelf would be helpful. It also would be nice to have a door stop so it doesn't bang into my stove. Not sure if it has a notice when the door is open too long but it would be a good addition.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Typical Garbage

Jake O'Connor 7/25/2018

2nd unit has failed after 2 years. I thought I would try again, because I am a sucker I guess. Hoped the first one was just bad luck. However 2 units dead and within months of one another. Unacceptable. I have a crazy idea. You want me to by another Whirlpool put a 10year warrenty on you product prove to me! Prove you care about me the customer, prove you care about the environment and not building junk. Extremely disappointed. Repair tech said all of them are them same. Fail, fail fail.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

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1 Stars

Would not recommend

RickDaddy 7/10/2018

We recently moved into a new house. The place had been completely remodeled about six months before we moved in and was vacant. One of the features of the house was this product and after only being here for ten months we are having to pay $400 to replace the control box and thermistors, not to mention $150 worth of food! The fridge was bought a few months before we moved in and is barely over a year and we were told it was out of warranty. That is not acceptable. My rental property has a fridge that I bought new in 2003 and its NEVER had an issue! I wont buy Whirlpool again!
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

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Value

 
1 Stars

Only worked for a year and a half.

Aroberts337 6/19/2018

We bought this 2 years ago. It worked great for a year and a half then the refrigerator stopped cooling. We were told we only have a 1 year warranty. So far we've replaced the thermostat and fan. Now, we have to replace compressor. I will never purchase from this company again!
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

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Performance

 

Quality

 

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4 Stars

Good

Eddie1963 5/14/2018

works well. has the features I need. Lots of storage
Originally posted on Whirlpool.com

No, I do not recommend this product

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4 Stars

Love the size and look

DDR1972 5/1/2018

Been waiting 20 years to build a kitchen that could handle these units side-by-side and now, finally have my dream. The units are amazing.
Originally posted on Whirlpool.com

Yes, I recommend this product

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4 Stars

Like but not love.

BonJoy 4/25/2018

I like the interior layout of both the freezer/refrigerator and the sleek exterior but they aren't level with each other. Freezer tilts to an angle and has started a buzzing sound. I'm concerned that the freezer is already going out.
Originally posted on Whirlpool.com

Yes, I recommend this product

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1 Stars

Don't Buy!

Marissa7248 4/12/2018

We built our house and had the option to go with anything we wanted! We chose the sidekicks and thought we would be in love. We have had them now for 5 years and they are terrible. About 2 months after we moved in we started experiencing all kinds of problems. The fridge is constantly leaking. The condenser unit in the back is always having to be pull apart, deiced and cleaned. I'd say we have to do this about 3-4 times a year. The fridge makes a sizzling sound to forewarn you that water damage is imminent if you fail to fix the condenser, at which point we have to go fast and begin pulling things apart. Both units wobble like crazy (something we have hired to fix several times but to no avail) so now we just have to have a shiny under the wheels. The refrigerator light was having "mechanical problems" and was failing to turn off, therefore it was keeping our food warmer than it should. The door doesn't seal very well. The ice cubes on the ice maker for the fridge never fall into the bin, therefore we are always having to clean out all of the ice that falls everywhere throughout. Both units, although beautiful, are terribly built and even though I had a warranty plan Whirlpool only covered service for someone to come out and put a bandaid on the issue. Since then we are out of warranty and we now just have to do this ourselves. I never realized I was going to be buying a fridge/freezer that required such a terrible amount of maintenance just to keep them working.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Easeofuse

 

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1 Stars

Don't buy!

jfl1214 3/26/2018

I bought the SideKicks set when we build our new house. I love the look, but with in a few months we had to have the fridge worked on. Then next came the freezer. both were "repaired" but back down again, and again. Finally the freezer seems to be working but the fridge is down again. We had to buy an additional standard fridge/freezer unit to use each time to keep from throwing away yet another full fridge of food. I'm currently looking for replacement units that will fit the custom built in area.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

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1 Stars

Not recommended unless you want repair bills

disappointed in NY 2/28/2018

I ordered this for my new home looking forward to the luxury of an abundance of space. While there IS an abundance of space, we have twice lost ALL of the food in the freezer unit. The freezer quit working after warranty expired (as happened to several others noted in these comments). We had a repairman here who replaced the computer. Then he said he needed to order another part. The freezer again worked well for a few months, now its quit again. I almost fear mentioning the refrigerator has not been a problem at all for fear of jinxing it, but the freezer is NOT up to Whirlpools usual quality. We have not only spent quite a bit of money on repair, and now will have to fork out more in repairs, but the hundreds of dollars worth of food we had to throw out on top of it really hurts. We are retired and assumed this unit would last our lifetime. NOT!!!!!
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

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Easeofuse

 

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2 Stars

You'll get 2 good years

MichaelKY 2/1/2018

Fridge stopped working after two years. Out of warranty so Whirlpool is no help. If you do a simple google search you'll continue to see the same problem - works one day then it just stops cooling. Same thing happened with us. Repairman believed it was a leak in the evaporator. Repaired evaporator, replaced dead control computer and replaced coolant. Worked again for 48hrs but seems to be running into the same problem. No longer cooling. Future customers, read and strongly consider these reviews. You can see these bad reviews date back for years. Same problem on the same machine and the manufacturer will not help you since the machine is able to last long enough to get through the warranty.
Originally posted on Whirlpool.com

No, I do not recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

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1 Stars

Great idea. Looks good but...

dott4 12/13/2017

I bought this set 9 yr ago when we built a new home. The freezer needed repair 2 mo after we moved in, the repair failed and replacement was offered under warranty. Freezer had been working fine since then. Refrigerator required extensive repair after warranty coverage no longer was available. About two years after that very expensive repair, it stopped working altogether. Called repairman, and paid for another repair which did not fix the fridge. Called Whirlpool to explain the situation and spoke to two different people who simply kept repeating we cannot do anything for you if it is out of warranty. Their only alternative was to schedule another repair at our expense of course. After already spending about $1,000 for two prior repairs, we were then faced with replacement. Big problem. New refrigerator is styled very differently than the freezer, so both units had to be purchased for esthetic reasons. Could not purchase another brand due to available physical space in the kitchen. So we were left with few options. New fridge was delivered, and that same afternoon strange sounds were noted. Sounds just like Darth Vader! Thankfully, we called Lowes and they special ordered a replacement fridge. Meanwhile, the new matching freezer was delivered, along with an ice maker. Had to call for repair within a week as it was not making ice. There was a kink in the water line, and it is now working after repair. So presently, the freezer is fine. New fridge should be delivered at the end of the week. Fingers crossed for a decent fridge this time. Seems like after we have purchased four Whirlpool units in less than 10 years, we should be able to assume some reliability. Very disappointed in Whirlpool's response to this dilemma. Don't just factor in money we have spent on the units, but the spoiled food, the time lost from work for repairs and deliveries. Very inconvenient. Needless to say, we felt compelled to purchase the 5 year extended warranty this time! Trying to be optimistic in hopes that both units will prove to be dependable. So far, we are not off to a smooth start. We shall see.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

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